Thursday, March 13, 2014

7 Facebook Marketing "Tips" and "Tricks" That Don't Actually Work

5c31b3b3d8c14fc28eab45be3afcfc7ePeople will go to all sorts of lengths to get attention from a small subset of Facebook's 1.23 billion monthly active users. Sometimes it's good -- people focus on creating more compelling content or integrating Facebook with the rest of their marketing strategy. Though it takes more time, their Facebook Page grows steadily and actually delivers results. 


Other times people want to take the "easy" way out. They hear of some hack that got one company thousands of followers/page views/comments in a day and think they should start doing the same. They don't have the time to build a Facebook following -- they need eyeballs on their content now.


But there's little evidence to support that these "tips" work. They're like ads claiming to lose 20 pounds in a week. Bonus: some of these "hacks" could end up decreasing your Facebook performance.


Yikes.


So if you're going to spend time on Facebook to build your business, steer clear of the following "tips" that could do you more harm than good ... or could just do nothing at all.


1) Including a Link in the First Comment


This was a pretty popular myth going around about a year ago. Folks claimed that including a link to your content in the first comments instead of in the post itself would increase your chance of appearing in the News Feed because a photo-only or text-only post would perform better than those with links. Here's what that looks like:


facebook_link_in_comments


But this isn't exactly true. In fact, Facebook's algorithm has been promoting posts with links in them more recently and in the past, has favored photo updates. Only a few people have seen anecdotal evidence that this works -- and some haven't seen anything affected at all


Maybe trying this "trick" on your page boosts numbers for a while, but it's actually a pretty terrible user experience. In the long run, you won't be serving your Fans and Followers -- the folks that you need to impress if you want to build your page -- because it takes much more effort to find your link than a normal Facebook post. If you have a large fan base, your link could even get buried (which is completely counterproductive). Don't get sucked into a fad for the sake of engagement -- solve for your Followers and all else will follow. 


2) Auto-Posting Tweets to Facebook


When you first start out on Facebook or Twitter, you may hear that it's best to just sync up your Facebook and Twitter accounts to automatically cross-publish your content. Anytime you post to Twitter, it also gets posted to Facebook and vice versa. After all, this'll help you save time and still have a successful social media presence, right?


Well, this "trick" might help you with the first part, but definitely won't help with the second for two reasons. First, people who follow you on Facebook aren't the same as those who follow you on Twitter. Facebook Fans and Followers may prefer different content in different formats delivered to them at different times of the day than people on Twitter. If you want to grow your audience, you need to post content that they care about, when they care about it.


Second, when you link up your Facebook and Twitter accounts, your posts end up with really weird, Twitter-specific formats for your Facebook posts (and vice versa). It's very obvious that you just synced up your accounts -- your Facebook Page will have lots posts from the past day and zero engagement.


Why? Because they look like they're tweets, not Facebook posts. They don't display links and pictures the same way because they're pulled from Twitter. Facebook had even come out to say that they devalue updates like these.


So don't rely on thoughtless automation to do this for you -- instead, create tailored posts for each platform. The extra time you put into to creating custom content will pay off.


3) Buying Fans and Followers


This is probably one of top "tricks" people recommend to "build a following" on Facebook. If by "building a following", you mean "increasing number of Likes and Followers," this trick works. You buy followers and see that little number next to your page go up ...


... But if you're on Facebook to do anything else besides getting people to Like you, this is definitely a trick to ignore. If you want to grow an engaged audience that might eventually convert, buying Fans and Followers will actually harm your brand. Facebook will see that your percentage of your Fans engaging with your posts is suddenly way lower ... and might not include your next update in your Fans' feed. Before you know it, this "trick" could end up shooting your marketing in its proverbial foot. 


4) Tagging Irrelevant People in Your Photos


When someone gets tagged in a photo on Facebook, they get a notification ... so some people suggest doing this to get random people to notice your brand.


Don't do it. This is a tactic that spammers have used in the past, and people are pretty wise to this trick now. Unless you are tagging someone in your photo that is actually in the photo, stay away. It's spammy and probably won't work, anyway.


5) Tagging Other Brands 


Recently, Facebook updated its News Feed algorithm to reward brands tagging other brands in their posts -- but that doesn't mean that you should start tagging brands in every single post. Facebook will surface content to Fans of tagged pages if it's performing well in general and/or you also like the other page. They're pretty vague on the mathematics behind it all, but the takeaway is clear: This tactic should only be used when you have strategic and relevant content for both audiences. Here's an example of a post that strategically tags another brand:






6) Trying Engagementbait  


I made up the word "engagementbait" but I know you've seen posts like these in your News Feed. Usually it's a picture with a caption like "We're offering two types of ice cream today: Vanilla and Chocolate. Like if you prefer vanilla, comment if you prefer chocolate, and share if you like them both!!!!!!" 


Even if that post example were on Friendly's Facebook page and getting lots of Likes, comments, and shares, what do you think it's doing for the brand? Not much.


If you wanted to be generous, it could help you generate awareness of new products and potentially help you get your next post into the News Feed (because the engagementbait post was highly engaged with). But it's really not doing much to help your bottom line. And that's most likely why you're on Facebook. 


Instead, try posting content that doesn't try to game the Facebook system -- content people like just ... because. This short term play may work for you, but in the long run, you're not going to be able to grow your following with it. 


7) Hashtagging Everything


Back when Facebook first launched hashtags, people were pumped. Everyone started incorporating them into their Facebook content -- and heck, we even encouraged it. But since then, Edgerank Checker found that posts with hashtags have less Viral Reach than posts without hashtags. 


So in the future, use hashtags sparingly on Facebook -- a good use case would be if you're trying to promote a cross-platform campaign that has a hashtag.


The moral of this all is that you really shouldn't be trying to "game" any part of building a presence on Facebook. What may work one day could be detrimental another, and you could end up hurting yourself in the name of "growth hacking" your Facebook page. 


What other myths have you heard about growing your Facebook Page? Debunk them with us in the comments below. 





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7 Facebook Marketing "Tips" and "Tricks" That Don't Actually Work

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