The Verge interviewed more than 150 current and former employees in an effort to understand Comcast’s lousy reputation. We heard the same stories over and over again: customer service has been replaced by an obsession with sales; technicians are understaffed while tech support is poorly trained; and the company is hobbled by internal fragmentation.
Comcast Confessions
Tuesday, August 12, 2014
Comcast Confessions
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment