On Monday, Apple published an open letter from CEO Tim Cook to the Chinese people. The letter effectively serves as an apology from Cook as it relates to his company’s “confusing warranty policies.” Cook admitted Apple’s failure to adequately communicate what these policies involve and how they work. In the letter, Cook outlined a new [...]
Chinese Receive Formal Apology from Apple CEO
Tuesday, April 2, 2013
Chinese Receive Formal Apology from Apple CEO
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