When I first started out as a manager, if you’d asked me what one tool I’d wish for to better manage my team, I’d have told you more headcount, or maybe better access to executives. Ask me a few years later, and hands down, that item would be a crystal ball.
After one of my best employees handed me his two weeks’ notice several years ago, I asked myself if I could’ve seen it coming. Were there warning signs? Could I have prevented him from leaving if I’d seen those signs? While I’ll probably never know, the experience did prompt me to pay closer attention to my employees’ habits and behaviors. And, when the inevitable resignation letter landed on my desk, I tried to trace a pattern. Read more…
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